Last Updated: 12th June 2026

Website: fjallan.co.uk

At Fjallan, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal data when you visit our website (fjallan.co.uk) or inquire about our roofing services. We comply strictly with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Data We Collect

We may collect and process the following personal information:

Identity Data: Your name and title.

Contact Data: Your billing address, property address (where roofing work is required), email address, and phone numbers.

Project Data: Photos of your roof, architectural drawings, or notes regarding your property’s structural needs.

Technical Data: Your IP address, browser type, and how you use our website (via cookies).

2. How We Use Your Data

We only use your data when the law allows us to. Most commonly, we use it to:

Provide a free quote and communicate with you about your roofing project.

Execute the contract we are about to enter into or have entered into with you.

Send you invoices and process payments.

Comply with legal or regulatory obligations (e.g., tax records).

3. Data Sharing

We do not sell your personal data. We only share your data with trusted third parties necessary to complete your project:

Subcontractors (like independent scaffolders or waste disposal teams) who need your address to deliver services.

Our professional advisors, including accountants and insurers.

Local authorities if required for building regulations compliance certification.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to employees and contractors who have a legitimate business need to know.

5. How Long We Keep Your Data

We keep your basic contact and contract data for 6 years after completion of the work to comply with UK tax regulations and to honor our workmanship guarantees.

6. Your Legal Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.

Correct any inaccurate personal data.

Request erasure of your data (where we have no legal overriding obligation to keep it).

Object to or restrict the processing of your data.

To exercise any of these rights, please contact us at info@fjallan.co.uk or 07719 413420.

7. Cookies

Our website uses standard cookies to improve your browsing experience. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.